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Increasing Microsoft Dynamics 365 System Performance and Scalability

How to Build and Support Enterprise Scale Business Applications

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System performance is a critical non-functional requirement in any application, yet it's seldom taken into account until after it becomes a problem. The worst thing that can happen after investing months in developing a system is for it to fail after being deployed to users. User feedback and politics can be quite brutal when a system fails to meet expectations and the consequences of a poorly performing system can be severe even to the point people lose their jobs. While system performance is often times looked at as an intangible aspect of application development it's based on design patterns and distributed system architecture principles that can be addressed.

In this course, we'll review Dynamics platform internals and take a pragmatic look at design anti-patterns we should avoid and mitigate in enterprise applications. This information which has never been presented to the public outside of Microsoft is derived from system performance research challenges and solutions of real world Microsoft enterprise customers.

In this course you will learn:

  • The basic components of system performance
  • The variables that play into how a system will behave after go live
  • Load anti-patterns that are the most common causes of poor performance
  • Design considerations that we can make proactively and mitigate retroactively in existing systems
This course is not meant to be technical deep dive, but rather a strategic review of the concepts and patterns that are required to build systems that perform and can scale. These concepts are applicable to both developers and business analysts alike and can be used in system architecture design conversations. While these concepts can be applied retroactively in performance mitigation scenarios it's significantly easier and less painful to build your system with these design considerations in mind.


Your Instructor


Stephan Smith
Stephan Smith

Stephan is an ex-Microsoft delivery architect for Microsoft Consulting Service. During his time at Microsoft he created business solutions using Microsoft Dynamics 365 CRM, Office 365 and Azure. He has 20 years of software development experience, 16 years of consulting experience and 7 years of enterprise project experience. He's worked with some of Microsoft's largest fortune 500 customers. As a delivery architect, he lead the software development teams that built large-scale enterprise CRM solutions. He was also a member of the interviewing team that would screen candidates applying to work for Microsoft. After receiving years of training from Microsoft he is bringing his product knowledge and experience to the Dynamics community.


Class Curriculum



Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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